In now a days most of the hosting provider is not allowing to use default FTP user (cPanel login) to access FTP in that case we need to create new FTP account from cPanel but new user having problem to create it from cPanel in that case follow the steps..
For X theme cPanel.
First login into cPanel and select “FTP Manager”
Second “Add FTP Account”
X Theme
Third insert the information as per your requirement in following section.
X Theme
For X3 theme refer the following steps
Login into cPanel and select the FTP Accounts from Files section
X3 Theme
Second insert the login details as per your requirement.
X3 Theme
